DB88 Privacy Policy – Your Data Is Our Responsibility

DB88 Privacy Policy

1. Introduction

As Bangladesh's trusted online gaming platform, DB88 is committed to your Privacy and the protection of personal data is our highest priority. We believe that when you trust DB88 with your registration, keeping your information safe is our ethical responsibility.

This Privacy Policy This document explains what information DB88 collects, how that information is used and stored, and what rights you have over your data. We want you to use our platform with complete transparency.

2. Information We Collect

DB88 may collect the following types of information:

Data type	Example	Collection method
Identity information	Name, date of birth, national ID number	Registration Form
Contact Information	Email, phone number, address	Registration & KYC Process
Financial information	Payment methods, transaction history	Deposit & Withdrawal
Technical Information	IP address, device information, browser	Automatically
Usage Information	Gaming history, login times, preferences	While using the platform

We only collect information that is necessary to serve you properly. Collecting unnecessary data goes against DB88's policy.

3. How Your Information Is Used

DB88 uses the information collected for the following purposes:

• Account management: To verify registration and login, and to ensure account security.
• Service Provider: To provide gaming services, process bets, and complete payments.
• KYC & Compliance: To verify identity and meet legal obligations.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To address your questions and resolve any issues.
• Personalized Experience: To provide offers and recommendations tailored to your preferences.
• Legal Obligation: To meet the requirements of regulatory authorities.

A legal basis is established before your data is used for any purpose. Marketing communications are never sent without your consent.

4. Data Sharing & Disclosure

DB88 never sells your personal information. However, data may be shared in the following limited circumstances:

• Payment providers: Necessary financial information is shared with payment gateways to process transactions.
• Game Providers: Limited data is shared with the relevant software provider to run specific games.
• Legal Authorities: Data may be disclosed by court order or as required by law.
• Anti-Fraud Organization: With regulatory authorities to prevent money laundering or fraud.

5. Cookies & Tracking Technologies

DB88's website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

DB88 uses three types of cookies:

• Essential cookies: Essential for core website functionality. Without these, the site will not work properly.
• Performance Cookies: Collects usage statistics to improve website performance.
• Preference Cookies: Used to remember your language and layout preferences.

You can delete or disable cookies through your browser settings at any time. However, doing so may limit certain features on the site.

6. Security Measures

DB88 employs industry-leading security technology to protect your information:

• TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall & DDoS Protection: Active systems in place to prevent unauthorized access and attacks.
• Two-Factor Authentication: An additional layer of security for account login.
• Regular Security Audits: Periodic security audits conducted by independent third-party experts.
• Password hashing: Your password is never stored in plain text — only an encrypted hash is kept.

Even with the highest levels of protection in place, no online service can guarantee 100% security. That said, DB88 is committed to using the latest technology to keep your information safe at all times.

7. Your Privacy Rights

As a DB88 member, you have the following rights over your data:

• Right to access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Marketing Opt-Out: You can unsubscribe from marketing emails and messages at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days of receipt.

8. Data Retention Period

How long DB88 retains your data depends on the type of information and applicable legal requirements:

• Active account data: retained for as long as the account remains active.
• Financial transaction records: minimum 5 years (legal requirement).
• KYC documents: up to 5 years after account closure.
• Gaming logs: up to 3 years.
• Cookie data: session cookies expire when the browser is closed; persistent cookies last up to 365 days.

Once the retention period expires, data is securely deleted or anonymized.

9. Changes to the Privacy Policy

DB88 reserves the right to update this Privacy Policy may be updated. For significant changes, we will:

• We will publish a notice on the website.
• A notification will be sent to your registered email.
• We will update the "Last Updated" date at the top of the page.

Continuing to use DB88 after any changes have been made indicates your acceptance of the updated Privacy Policy. We recommend checking this page regularly.

10. Contact Us

For any privacy-related questions, complaints, or requests, please contact our dedicated Privacy Team:

• Email: privacy@db88.click
• General Support: support@db88.click
• Live Chat: Use the chat button in the bottom-right corner of the site.
• Response time: typically within 24–48 hours.